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For individuals

Laptop & PC Repair in Surbiton & Kingston

Laptop running slow, picked up a virus or lost important files? Friendly computer repair from our Surbiton unit, with home visits and remote support too.

Services

What we can fix and set up

Laptop & PC repair

Screens, keyboards, batteries, charging faults, overheating, broken hinges and machines that will not start.

Virus & malware removal

We clean out viruses, pop-ups and scamware, then secure your computer so it stays clean.

Data recovery

Recover photos, documents and files from failing drives, deleted folders and damaged computers.

Upgrades & speed-ups

SSD and memory upgrades, fresh installs and tune-ups that make an older computer feel new.

Home Wi-Fi & networking

Fix dead spots, set up mesh Wi-Fi, routers, printers and smart devices around your home.

Setup & tech help

New computer setup, moving your files across, email, backups and patient one-to-one help.

Virus & malware removal

Expert malware removal you can trust

Some infections are too stubborn for everyday antivirus. We remove them properly and make sure they cannot come back.

  • Remove stubborn infections: ransomware, spyware, adware and persistent viruses that normal antivirus cannot shift.
  • Restore performance: clear the infections behind slow speeds, pop-ups, crashes and strange behaviour.
  • Protect your privacy: remove keyloggers, trojans and data-stealing malware that target passwords and banking details.
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Windows & Mac repairs

Windows PCs & laptopsCrashes, slow performance, virus infections, failed updates and computers that will not start.
Apple Mac & MacBookmacOS errors, malware removal, speed-ups, data recovery and hardware faults.
Your files come firstWe protect your data during every repair and can back it up before we start.
Our repair process

From first call to aftercare

Book online or call

Send us a message or call 020 8129 2577. We usually reply the same working day.

Diagnose

Drop in, book a home visit or let us connect remotely. We find the real cause, not just the symptom.

Fix

We explain the options and cost first. Parts are only replaced with your OK.

Aftercare

We check everything works and stay on hand if you have any questions afterwards.

How it works

Three easy ways to get help

Drop in

Bring your device to our unit at Victory House, Surbiton. We diagnose it and tell you the options before any work starts.

Home visit

We come to you for Wi-Fi, printers, setups and problems that are easier to fix on site.

Remote support

For software problems, we can connect securely to your computer and fix it while you watch.

Prices

Clear prices, no surprises

Diagnosis is free and we always confirm the cost before any work starts.

DiagnosisWe find the fault and tell you the cost before any work starts.
FREE
Virus & malware removalClean-up of viruses, pop-ups and unwanted software, plus a security check.
£59
Windows or Mac reinstallA clean reinstall of the operating system with updates and drivers.
£69
SSD upgradeSwap a slow hard drive for a fast SSD, with your files and system moved across.
£79 + part
Laptop screen replacementCracked or faulty laptop screens replaced.
from £89 + part
Data recoveryRecover photos and files from failed, damaged or deleted drives.
from £99
Home visitWi-Fi, printers, new computer setup and fixes at your home.
£60 / hour
Remote supportWe connect securely to your computer and fix software problems while you watch.
£35 / session

Prices are for our labour. Where a part is needed we quote for it first and only order it with your OK. Ask for a quote

FAQ

Common questions

Do you charge to look at my computer?

No, diagnosis is free. We find the fault, explain the options and confirm the cost before any work starts.

How much does a repair cost?

Virus and malware removal is £59, a Windows or Mac reinstall £69, an SSD upgrade £79 plus the part and data recovery starts from £99. Home visits are £60 an hour and remote support £35 a session.

Will I lose my files?

We take care to protect your data during repairs. If your files matter, tell us and we can back them up first.

Do you repair Apple Macs?

Yes. We repair Mac and MacBook computers as well as Windows PCs: macOS problems, malware removal, speed-ups, data recovery and hardware faults.

Can you come to my home?

Yes, home visits are available in Surbiton, Kingston and nearby areas for things like Wi-Fi, printers and new computer setups.

How long does a laptop repair take?

Many software problems and upgrades are done within a few days. If a part needs ordering, we tell you the expected time before we start.

Where are you based?

Unit 25A, Victory House, 46 Victoria Road, Surbiton KT6 4JL, a few minutes from Surbiton station.

Areas we cover

Computer repair across South West London & Surrey

From our unit in Surbiton (KT6) we help customers in and around:

SurbitonKingston upon ThamesTolworthBerrylandsLong DittonThames DittonNew MaldenChessingtonHookNorbitonEsherHinchley WoodWorcester ParkTeddingtonWimbledon

Need help with your computer?

Call us or send a message and we will get you sorted.